Terms & Conditions

Introduction
This website (“Site”) is operated by Nueday Wellness Pty Ltd (ABN: 51 662 673 609).
Throughout the Site, the terms “we”, “us”, and “our” refer to Nueday Wellness Pty Ltd.
Nueday Wellness Pty Ltd offers this Site, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By accessing or using our Site, Social Media and/or purchasing products from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink.
These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

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Modifications to the Terms
We reserve the right to amend these terms and conditions at any time, and your continued use of the Site following any amendments will represent your agreement to be bound by the amended terms and conditions.
We recommend that each time you access our Site, you read these terms and conditions.

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Use of Site
By using the Site or placing an order through our Site, you agree to these Terms.

Please note that the products available on our Site are not suitable for individuals under 18 years of age, as well as those who are pregnant or breastfeeding. Exercise caution when ordering products for minors under 18 years old.

While using our Site, you must refrain from engaging in or attempting any unlawful or inappropriate activities, including but not limited to:

1. Any action that would violate an individual's privacy (such as uploading personal information without consent) or other legal rights

2. Using the Site to defame, harass, threaten, intimidate, or offend others

3. Engaging in illegal activities through the Site

4. Disrupting the experience of other users on the Site

5. Tampering with or altering the Site (including spreading viruses or using malware)

6. Sending unsolicited electronic communications via the Site

7. Employing data mining, robots, screen scraping, or similar data gathering and extraction methods on the Site

8. Assisting or enabling a third party to perform any of the above actions

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Use of Accounts

1. You may purchase products directly or create an account to track your orders, save items, manage subscriptions, and submit reviews.

2. The information you provide must be accurate and up-to-date. Personal data is handled according to our Privacy Policy.

3. You're responsible for keeping your account login confidential. Any activity under your account is your responsibility.

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Product Descriptions and Pricing

1. We do our best to describe products accurately but do not guarantee error-free content. We reserve the right to fix any inaccuracies.

2. Images are for illustration only. Product may differ slightly in person.

3. Prices are in AUD and include GST. Prices may change without notice.

4. Shipping and packaging costs are shown at checkout and may vary based on delivery location.

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Ordering and Payment

1. When placing an order, you agree that all information provided is accurate.

2. We will accept or reject orders within 3 business days. No response = rejection.

3. You must pay in full upfront, including any shipping fees. No fraudulent payments.

4. Double-check all order details before confirming. You'll receive a confirmation email after payment.

5. Product availability may vary. We strive for accuracy but cannot guarantee stock.

6. We may cancel orders for delays, supply issues, or website errors. You’ll be notified via email.

7. Payment options may include Stripe, Klarna, Afterpay, etc. Third-party providers may have their own terms.

8. We do not store your payment info.

9. Orders cannot be cancelled after being placed. Title transfers upon payment.

10. Risk of damage or loss passes to you once the order is dispatched.

11. Discount codes must be applied at checkout. Promo terms are stated on the site.

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Delivery

1. Orders are dispatched within 2 business days. Estimated delivery times are not guaranteed.

2. Contact us if your order hasn’t arrived within a reasonable time.

3. If your delivery address changes, contact us ASAP.

4. If no one is available to receive your parcel, it may be left at your address (at your own risk).

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Returns and Refunds

1. See our full Shipping & Returns policy.

2. Under Australian Consumer Law, you may be entitled to a refund or replacement for major faults.

   • You may be responsible for return costs unless your claim is valid.

   • If valid, we will cover return costs and either refund or replace the item.

3. If an item arrives damaged or faulty, contact us via our Contact page.

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Limitation of Liability

1. Subject to consumer law, we are not liable for indirect or consequential losses.

2. We don’t guarantee uninterrupted or error-free service.

3. Content on this Site is general info only and shouldn’t be relied on without consulting experts.

4. We’re not liable for content from third-party links.

5. We’re not liable for any damage to your device from using our Site.

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Medical Disclaimer

1. Our content is for educational use only.

2. Statements have not been evaluated by health authorities.

3. Products do not claim to diagnose or cure any condition.

4. Consult a healthcare provider before using supplements.

5. Especially if pregnant, breastfeeding, or managing a condition.

6. Do not delay seeking medical advice.

7. Use of products assumes you are in good health.

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User Feedback and Content

1. Any comments or suggestions become our property.

2. By tagging or uploading User Content, you grant us a license to use and display it.

3. You are responsible for ensuring your content does not infringe on any rights.

4. We may remove any content that violates our policies.

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Site Access & Intellectual Property

• You may access our Site for personal use only.

• No part may be copied, sold, or reused without permission.

• All content is owned by Nueday Wellness or its licensors and is protected under copyright law.

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Legal Jurisdiction

• These terms are governed by NSW law.

• Disputes should first go through mediation.

• Any invalid terms will not affect the remaining ones.

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Privacy

• Your use of our Site and personal data is governed by our Privacy Policy.

• We do our best to keep your data safe but cannot guarantee absolute security.

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General

• Force Majeure: We are not liable for delays due to events beyond our control.

• Feedback: If you have concerns or feedback, please contact us.

• Assignment: You may not assign your rights without our written consent.

• Severability: If one part of these Terms is invalid, the rest remain in effect.

• Entire Agreement: These Terms, our Privacy Policy, and referenced documents are the full agreement between us.

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