Privacy Policy
Privacy Policy for Nueday Wellness Pty Ltd
Nueday Wellness Pty Ltd
ABN: 51 662 673 609

Introduction
At Nueday Wellness Pty Ltd ("we," "us," or "our"), your privacy is of utmost importance to us. This Privacy Policy outlines our commitment to protecting the personal information you provide us or that we collect from you during your interactions with our business, particularly through our website, (the “Site”).

Personal Information We Collect
Personal Information refers to any information or opinion about an individual who is identified or can reasonably be identified, whether true or not and whether recorded in a material form or not.

The types of personal information we may collect include:
. Identity Data: Such as your name, age, and gender
. Contact Data: Including your telephone number, postal address, and email address
. Financial Data: Payment details, such as credit card information, processed through our third-party payment processors
. Transaction Data: Information regarding payments made to or from you, and other details about products and services you have purchased from us
. Technical and Usage Data: Details about your IP address, browser type, browsing patterns, device and network information, and interactions with our website (collected via cookies and similar technologies)
. Profile Data: Information such as your username, password, profile picture, purchase history, and preferences
. Interaction Data: Data you provide when participating in our interactive features, such as surveys, contests, or promotions
. Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences
. Professional Data: For job applicants or employees, we may collect information about your professional history and experience
. Sensitive Information: Includes information relating to your health, racial or ethnic origin, political opinions, or other sensitive personal data, which we may come across during our business interactions

How We Collect Personal Information
We gather personal information through various channels, including:
. Direct interactions, such as when you provide information to us in person, over the phone, by email, or through our website
. When you complete forms on our Site, such as registering for newsletters, participating in surveys, or signing up for events
. From your use of our website, including data collected via cookies and analytics tools
. From publicly available sources or third parties

How We Use Your Personal Information
We use your personal information for a range of purposes, including but not limited to:
. Business Operations: To process orders, deliver products, and manage your profile on our website
. Communication: To contact you regarding your inquiries, support requests, and transactions
. Marketing: To send you promotional content, updates, and special offers that may be of interest to you, in line with your preferences
. Research and Development: To improve our services, perform analytics, and conduct market research
. Legal Compliance: To comply with legal obligations and resolve disputes, if necessary
. Sensitive Information: We only collect and use sensitive information with your explicit consent or where required by law, such as in emergency situations where we believe there is a serious risk to someone’s life or safety

Sharing Your Personal Information
We may share your personal information with third parties when necessary to conduct our business, including:
. Service Providers: Such as IT services, payment processors, and logistics providers
. Professional Advisors: Including accountants, auditors, and legal counsel
. Marketing and Advertising Partners: To help us deliver targeted content and promotions
. Regulatory Authorities: When required by law, such as in response to legal proceedings
. Business Transfers: If our company is sold or merged, your personal information may be transferred as part of the transaction

We will only disclose sensitive information with your consent or where legally permitted.

Overseas Disclosure
Your personal information may be stored or processed by third parties outside Australia. We ensure that any overseas disclosure complies with the Australian Privacy Principles.

Your Rights and Controlling Your Personal Information
You have rights concerning your personal information, including:
. Access: You can request access to the personal information we hold about you
. Correction: You may ask us to correct any inaccurate, outdated, or incomplete information
. Complaints: If you have any concerns about how we handle your personal information, please contact us. We will investigate your complaint and respond promptly
. Opt-Out: You can opt-out of receiving marketing communications at any time by using the unsubscribe link in our emails or contacting us directly

Australian Spam Act Compliance – Electronic and Email Marketing
In accordance with the Australia Spam Act 2003, our business operates within legal requirements to ensure compliance in email and electronic marketing communications. By providing your email address or other electronic contact and opting in through our website, during purchase, or by subscribing to our updates, you consent to receiving email notifications and electronic marketing messages from us.

We may use your contact information to send updates about your orders, promotional offers, or other relevant business communications. You acknowledge that providing your consent is not a condition of any purchase.

To unsubscribe from our electronic marketing messages, use the "Unsubscribe" link provided in any of our emails or electronic messages, or contact us directly. Please be aware that only opting out through these designated methods will be considered a valid request to stop receiving marketing communications. Our business and contact details are available within the message and on our website.

For any questions or concerns regarding these practices or your privacy, please contact us. Standard message and data rates may apply where applicable.

GDPR Compliance – Electronic and Email Marketing
Our business uses an email messaging platform subject to the following terms and conditions. By opting into our text marketing and notifications, you agree to these terms.

When you provide your email during checkout, complete a purchase, or subscribe through our online forms, you consent to receive text notifications (such as order updates and abandoned cart reminders) as well as promotional messages. Please note, providing consent is not a requirement for any purchase.

Your phone number, email, name, and purchase details may be used by platforms such as Shopify to enable targeted messaging and notifications.

To unsubscribe from marketing messages, reply “STOP” to any message received from us or use the unsubscribe link included in any of our messages. Alternative opt-out requests or phrases will not be considered valid. Standard message and data rates may apply.

For any inquiries, reply “HELP” to the message or email, or reach out to us directly. To opt out, please follow the above instructions.

Data Security
We are committed to ensuring the security of your personal information. We implement a variety of security measures to protect your data from unauthorized access, misuse, or disclosure. However, please note that no method of transmission over the Internet is entirely secure, and we cannot guarantee absolute security.

Data Retention
For orders you place through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Minors
The Site is not intended for individuals under the age of 18.

Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us remember your preferences and track your interactions with our Site. You can manage cookie settings in your browser, but disabling cookies may affect the functionality of our website.

Links to Other Websites
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. Any updates will be posted on our website, and we encourage you to review this policy regularly.

Contact Us
If you have any questions or concerns about our privacy practices, or if you wish to make a complaint, please contact us at:
Nueday Wellness Pty Ltd
Email: support@nuedaywellness.com.au
Sydney, New South Wales, Australia

This Privacy Policy governs the practices of Nueday Wellness Pty Ltd and is subject to the legal jurisdiction of New South Wales, Australia.