Shipping policy
Standard Shipping Policy:
We currently ship Australia-wide, offering both standard and express delivery. All orders are carefully packed and dispatched from our warehouse within 1 business day of being placed.
Shipping Options:
- Standard Shipping ($10): Estimated delivery in 2–7 business days (depending on location)
- Express Shipping ($15): Estimated delivery in 1–3 business days (depending on location)
Once your order has been dispatched, you’ll receive a tracking link via email to follow its journey.
We ship via Australia Post to ensure reliable and timely delivery. If your parcel is delayed, lost, or arrives damaged, please contact us, We’ll work directly with the courier to resolve the issue.
Please double-check your shipping details at checkout. Once your order has been shipped, we’re unable to make changes. If you’ve entered the wrong address, please contact us as soon as possible and we’ll do our best to update it before dispatch.
Customers are responsible for ensuring their shipping address is accurate and complete at checkout. If an incorrect address is provided, we cannot guarantee that the parcel can be recovered or redirected, and we are not responsible for parcels lost or misdelivered as a result of incorrect address details.
During sale events and holiday periods, please allow extra time for order processing. Note that online orders are not processed on weekends or NSW public holidays.